Every reader loves their Kindle or other type of e-reader gadget, and once you get into the e-reading habit – which is a great habit to develop – you can be really bummed-out if your e-reader isn’t working properly. But the good news is that some of these problems can be remedied by just doing a little investigative troubleshooting. Others may require a repair by a pro, but could be covered by your warranty if your e-reader is relatively new. These are good things to know about, particularly during the holiday season when many people will be lucky enough to receive a new e-reader as a gift.
You Cannot Turn Your E-Read On
When you are ready to read but the gadget won’t power-up, that can be a real disappointment. Sometimes it’s an easy and quick fix, though, so begin by making sure your e-reader has an adequate charge. Even if the battery is dead, you can still power it up using a USB connection on a computer that’s turned on, or by using a wall socket adapter that accepts a USB connector. It’s a good idea, in fact, to always carry one of those, plus a spare charging cord, so you can power-up under any circumstances.
Does Your E-Reader Not Accept a Charge?
If those attempts don’t solve the problem, it could be that the charger receptacle or charging port that is built into your e-reader is faulty. Maybe it’s gotten bent on the inside or one of the internal connections has broken off. Sometimes corrosion can build up in that area, too, especially if your device has been exposed to high humidity. You can still try to power the e-reader by plugging it into a computer or wall socket. If it does accept a charge that way, you’ll be able to charge it and are good to go. Otherwise it may be a candidate for a professional repair, and most qualified e-reader repair experts can fix that kind of issue quickly, for a reasonable fee.
Your Screen is Cracked or Broken
One of the most common issues with e-readers is that the glass screen gets cracked or shattered. You can replace the screen yourself, but that’s not really recommended since a new screen, plus the tools needed to complete the job, will probably cost you around $75 or more. Some e-readers cost less than that, brand new. You’ll also have to watch lots of YouTube videos to master the steps, and if you mess something up you could do further damage to the delicate electronic components of your e-reader. That is especially true for newer models that have touch-sensitive screens. But if your device is under warranty, you may be able to just have a new screen installed by the manufacturer. Amazon, for instance, will usually replace broken Kindle product screens until the warranty expires – and some customers have had theirs replaced multiple times under the same warranty.
Is There No Headphone Sound?
Once again, a faulty connection port could be the reason that you don’t get any sound through headphones when you want to listen to an audio book or use other e-reader features that offer sound. But first check the headphones. Plug them into another device such as a CD player or smartphone that you know is in good working order. If they still do not work to provide sound, then your e-reader is probably fine – but you need a new pair of ear buds or headphones. When the e-reader is the source of the problem, on the other hand, that may be a repair you need to have done by a pro, and it is one that should not take long for them to fix.
If You Need Professional Repair Assistance
Any of these problems that may necessitate professional repair assistance can be remedied by a qualified professional. But whenever considering e-reader repairs always get a written estimate in advance, and make sure the repair person has a solid track record for success and professionalism. Since the prices of e-readers has become so affordable, it may make more financial sense to just go ahead and buy a brand new one – especially if yours is an older model. Then again, if it is under warranty, you should definitely take full advantage of that – and two of the most popular warranties – those that accompany Kindle products bought from Amazon.com – are described below.
Kindle’s One-Year Limited Warranty
Kindles are generally warranted or guaranteed to be free of defects in materials and workmanship for a full year from the date of purchase. All you need to do is treat the gadget with normal care, and not abuse it. If something goes wrong Kindle will either repair it, refund your purchase price, or replace the device with either a new or refurbished unit. The warranty doesn’t cover damage due to fire and if you try to repair it yourself or have someone else repair or alter it besides the Kindle repair folks, that can void your warranty.
The Worry-Free Kid’s Warranty
The Worry-Free Guarantee for Kids Edition e-readers is great, and it lasts not just one year but for two full years from the date of purchase. Apparently the people at Amazon have children of their own, and know that when kids get their hands on a computerized device they can really put it to the test. So when you buy a Kindle for Kids Bundle or a Fire or Fire HD Kids Edition with a kid-proof case the device is covered in basically the same way as the standard Kindle one-year warranty, but for twice as long.