Eichman in Jerusalem

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Arendt states that aside from a desire for improving his career, Eichmann showed no trace of antisemitism or psychological damage. Her subtitle famously introduced the phrase the "banality of evil," which also serves as the final words of the final chapter. In part, at least, the phrase refers to Eichmann's deportment at the trial, displaying neither guilt nor hatred, claiming he bore no responsibility because he was simply "doing his job" ("He did his duty...; he not only obeyed orders, he also obeyed the law."