ELEVEN SECRETS TO WIN
BIG® NUGGETS FROM THE CONVERSATION WITH BOB BAFUNDO
- To drive
restaurant-level franchise performance, start by resolving franchisee pain
points
- The traits of
successful leaders: Commitment, Focus on results, Desire to take people
with them
- Before rolling out new
ideas: appreciate your team, value their opinion, and resolve current
problems
- Live “people first”
always; It’s not just words, but actions that matter
- Do not confuse
activities with results
- Do things right, and
make execution a point of difference
- Don't try to be a
superhero
- Driving change is like
putting water in a funnel where the bottle-neck capacity defines progress
- Focus on traction and
not just on speed. Help create repetitions without distraction
- To be a successful COO
make it easier for every person in the team to succeed
- With the right team,
the journey becomes a hell lot of fun. Without the right team, it’s just
hell
