Is your security guard business struggling? Or, are you doing well but wondering if you could be doing even better? Are you sure you know what it takes to win and keep customers even when other companies offer a lower billing rate? In this competitive market, you can use all the help you can get in developing your business to deliver maximum value to your customers at a minimum cost. This book is intended to give you the benefit of my 12 years of experience without the hassle of trial and error.