• The Setup window is set to the wrong MIDI Output/Input.
• The Setup window (or the device) is set to the wrong MIDI Channel/ID Number. Please note some devices have more than one MIDI Channel setting that must be correct.
• The device is set to "System Exclusive Off".
• The device is not in the correct mode to react to System Exclusive.
• The MIDI Patchbay is not programmed correctly, or it isn't correctly set up in Setup. Try connecting directly to the MIDI interface (don't forget to redo the Setup settings if needed).
• You may be using the wrong driver file. Some model names are very similar! Do not assume the driver for a keyboard synth works with the rack mounted version!
• The cables are faulty or not connected properly. Check and replace if needed.
• The synth may have an old software version. Check with your dealer that you have the latest.
• Check the corrupt transfers problems below. Sometimes a corrupt transfer may "look" like one where there is no contact at all.
• Try Reset Devices on Cubase's pop-up Options menu.
If you can't get data to be transferred properly between the Studio Module and the device, ("MIDI Error", "Data Error", "MIDI Buffer Full") check the following points:
• The device could be sensitive to the speed of incoming SysEx messages. Try ticking the “Slow MIDI sending” item on the Studio Setup “Options” pop-up menu, and try again.
• Are you running the data through the MIDI Thrus of many devices? Try connecting directly to the computer’s MIDI interface instead.
• Are you using an extra MIDI Interface? Try connecting directly to the interface instead (see below).
• You may be using the wrong driver file. Some model names are very similar! Do not assume the driver for a keyboard synth works with the rack mounted version!
• The synth may have an old software version. Check with your dealer that you have the latest.
• Does your MIDI Patchbay have merging of MIDI data? Some mergers do not handle merging of System Exclusive kindly.
• Try Reset Devices on Cubase's pop-up Options menu.
• Try shorter MIDI cables!
• When you receive data from a device, from the Data Dump window, make sure all the Data
Types you are interested in are activated in the list.
• When you do a Total Receive, make sure you use a "Total Recall Preset" that includes this
Data Type for the device.
• When you Send data to a device from the Data Dump window, make sure that this Data Type
is actually in memory. It should have a ">" sign to the left of it.
• When you do a Total Send, check that the "Total Recall Preset" actually includes this Data
Type. Also check that the file actually contains this data type. If in doubt, use Global Open instead and check in the Data dump window. The Data Type you are interested in should have
a ">" sign to the left of it.