Contents
Introduction ......................................................................................................5
The Role of the Interviewer.......................................................................... 11
Step 1: Prepare for the Interview .................................................................. 15
Step 2: Conduct the Interview ...................................................................... 27
Step 3: Structure and Analyze the Experience............................................ 33
Step 4: Disseminate the Knowledge Acquired ........................................... 37
Conclusion ...................................................................................................... 41
Notes ................................................................................................................ 43
Appendix 1 ...................................................................................................... 45
Appendix 2 ...................................................................................................... 48
Appendix 3 ...................................................................................................... 49
Acknowledgments .......................................................................................... 51
About the Authors .......................................................................................... 52
About MSP, CSS, and swisspeace ................................................................ 53
About the United States Institute of Peace .................................................. 54
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