Talking With Your Older Patient: A Clinician's Handbook by National Institute of Aging - HTML preview
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Financial Barriers
Rising health care costs make it diffi cult for some people to follow treatment regimens. Your patients may be too embarrassed to mention their fi nancial concerns. Studies have shown that many clinicians also are reluctant to bring up costs. If possible, designate an administrative staff person with a good bedside manner to discuss money and payment questions. This person can also talk with your patient about changes in Medicare and the Part D
prescription drug coverage plans.
For more information on financial assistance, contact: Medicare Rights Center
520 Eighth Avenue, North Wing, 3rd Floor
New York, NY 10018
1-212-869-3850
1224 M Street, NW, Suite 100
Washington, DC 20005
1-202-637-0961
Main number: 1-800-333-4114 (toll-free)
www.medicarerights.org
The toll-free consumer hotline provides free counseling services about Medicare, including the prescription drug benefi t.