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How do I cancel my account?

Please note this tutorial was created using a PC computer. Your experience may vary slightly depending on the device you are using such as smartphone, tablet, etc.

Step 1

Login to using your email as username and the password you had selected.


Step 2

Once logged in, you will see a Welcome box at the top right of your screen. Click on the on the “Profile” link as seen below:


Step 3

This will then direct you to your account’s Profile page containing the tools you need. Please scroll down to the lower part of the page until you reach the “Unsubscribe from Services” section.


The “Unsubscribe from Services” section is where you will find the button that will enable you to delete your account from


To delete your account, click on the grey “DELETE ACCOUNT” button. You will then be prompted to confirm the action by a dialogue box as shown below.


To confirm that you really want to delete your account, please click on the “OK” button found in the dialogue box as shown above. After clicking on the “OK” button, a page will then be displayed signifying that your account has been deleted.


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