Customer service is an integral part of the ecommerce business. Your buyers may need the assistance of a company representative when they are looking for information that isn't readily available on your website.
Besides, they may have questions regarding the order confirmation, shipping methods, and current status of shipped products. You must employ an effective customer service team to communicate with buyers and solve their problems promptly efficiently.
44 Online Magazine - Mobile Apps & E-Commerce : Issue 24 . November. 2022
E-COMMERCE
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