The Top 10 Highly Profitable, Proven, Time-Tested Secrets to Create the Ultimate First and Last Impression with Your Cli

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What do your clients say about the very first time they met you, spoke with you on the phone, or walked into your business? What was their first impression of you and your business? Many times, your first impression will determine whether or not the person will do business with you. Not only is your first impression important, but your last impression is crucial. Basically, what is the last thing, your client remembers about you or your business when they walk away? In this book, John Di Lemme shares proven, time-tested secrets that will assist you in developing long-term relationships with your clients that will explode the bottom line results of your business. "My clients are blown away with the services that they now receive. These secrets work!" - Carol Grant, Lawyer, Florida

ABOUT THE AUTHOR

John Di Lemme

John Di Lemme Strategic Business Coach & Small Business Expert In September 2001, John Di Lemme founded Di Lemme Development Group, Inc., a company known worldwide for its role in expanding the personal development industry. As President and CEO, John strives for excellence in every area of his business and believes that you must surround yourself with a like-minded team in order to stay on top of your game. In addition to building a successful company, John has changed lives around the globe as an international motivational speaker that has spoken in over five hundred venues. Over the past thirteen years, he has shared the stage with the best of the best including Rich Devos, Denis Waitley, Jim Rohn, and Les Brown only to name a few. This is truly an amazing feat for someone that was clinically diagnosed as a stutterer at a very young age and told that he would never speak fluently. John truly believes that everyone needs personal development to reach their full potential in life, and his determination to reach all forms of media with his motivational messages has catapulted his career. John has produced over four hundred fifty products and is an accomplished author of thirteen books including his best-selling book, “47 Secrets of Extreme Customer Service.” As a Strategic Business Coach and Small Business Expert, John’s students include doctors, lawyers, entrepreneurs, consultants, CEOs of million dollar companies, and various other occupations that are thriving in a so-called poor economy. John’s success with his students has made him one of the most highly sought after business coaches in the world. John’s passion is to teach others how to live a champion life despite the label that society has placed on them. Through his books, audio/video materials, sold-out live seminars, numerous television interviews, intensive training boot camps, weekly tele-classes, Strategic Business Coaching, Closing & Marketing University, Millionaire Affirmation Academy, Small Business Motivational Marketing Daily Tip, and Lifestyle Freedom Club memberships, John has made success a reality for thousands worldwide.

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