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20. I have recovered some files, but I cannot rightly open them.
In some cases, files recovered by using Data Recovery Wizard cannot be opened, which means the
data has been badly destroyed.
You can try the following steps:
1. Send the badly destroyed files to our email (; we will try our best to recover
for you.
2. Try to fix them with some file recovery tools
Attentions: Some documents that are badly damaged are irrecoverable.
21. In what occasion I cannot rightly recover data?
In occasions as following, you cannot rightly recover data:
1. Operations that cause the data are covered, such as: failure of GHOST image restore,
virus attack, and mass write operation to the disk where you want to recover data etc.
2. There are some physical problems in storage devices.
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