Beginners Guide to Contact Center Management

Author:

Downloads: 142

Pages: 64

Published: 3 years ago

Rating: Rated: 0 times Rate It

  • 1 star
  • 2 stars
  • 3 stars
  • 4 stars
  • 5 stars
Book Description HTML

The goal of this 60-page ebook isn’t to overwhelm you with technological specifications, instead it will highlight some common challenges a contact center encounters, best practices you can implement, and insights on how to create True Omni-channel Customer Experience.Keep in mind while we are addressing different dimensions, the real power of customer service excellence comes from using the technology that is capable of keeping pace with market and customer dynamics.

You may also like...

  • Dark Ops: An Anonymous Story
    Dark Ops: An Anonymous Story Computer & Internet by Commander X
    Dark Ops: An Anonymous Story
    Dark Ops: An Anonymous Story

    Reads:
    38

    Pages:
    157

    Published:
    Feb 2019

    Over a decade after Anonymous first appeared, it has grown from a small band of hacktivists to a Global Collective with organized National Cells in half the c...

    Formats: PDF, Epub, Kindle, TXT

  • Behind The Mask: An Inside Look At Anonymous
    Behind The Mask: An Inside Look At Anonymous Computer & Internet by Commander X
    Behind The Mask: An Inside Look At Anonymous
    Behind The Mask: An Inside Look At Anonymous

    Reads:
    142

    Pages:
    139

    Published:
    Feb 2019

    A decade after Anonymous first appeared, it has grown from a small band of hacktivists to a Global Collective with organized National Cells in half the countr...

    Formats: PDF, Epub, Kindle, TXT

  • How to Start a Blog
    How to Start a Blog Computer & Internet by Ogi Djuraskovic
    How to Start a Blog
    How to Start a Blog

    Reads:
    76

    Pages:
    65

    Published:
    Jan 2019

    Do you want to learn how to start a blog? Starting a blog is not complicated at all, and we’re here to assure you that setting up your own blog is not as daun...

    Formats: PDF

  • Getting Started with  OpenGL ES 3+ Programming
    Getting Started with OpenGL ES 3+ Programming Computer & Internet by Hans de Ruiter
    Getting Started with OpenGL ES 3+ Programming
    Getting Started with  OpenGL ES 3+ Programming

    Reads:
    27

    Pages:
    72

    Published:
    Jan 2019

    So, you'd love to create computer games or 3D graphics software. But this stuff is really complicated. How to get started?In this tutorial series, we'll take ...

    Formats: PDF, Epub, Kindle, TXT