Beginner's Guide to Medical Billing, Coding, and Transcription by Meditec.com - HTML preview

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THE BEGINNERS GUIDE TO MEDICAL BILLING, MEDICAL CODING & MEDICAL TRANSCRIPTION

 
 
 
 

 

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TABLE OF CONTENTS

Section I Overview
Time for a new Career? 4
Recession and Healthcare Jobs 5
Tips to Optimize Online Learning 6
Tips for Learning Medical Terminology 7
Self-Employment Rules & Regulations 8
Tips & Guidelines for Self-Employment 10
Operating a Business 12
Section II Medical Transcription Careers
What Does a Medical Transcriptionist Do? 15
Money Money Money 17
Skills Needed to Become a Medical Transcriptionist 19
Training Needed to Become a Medical Transcriptionist 21
The Medical Transcription Job Market 23
Working for a Service vs. Own Accounts 24
Tips for choosing a great MT Training Program 26
Medical Transcription – Is It For You? 28
HelpfulTips 30
Helpful Internet Links 33
Frequently Asked Questions 34
Section III Medical Coding and Billing Careers
What Does a Medical Coder & Biller Do? 36
How is Medical Coding Related to Medical Billing 38
Money Money Money 39
Skills Needed to Become a Medical Coder/Biller 40
Training Needed to Become a Medical Coder/Biller 41
The Medical Coding/Billing Job Market 41
WorkOptions 42
Frequently Asked Questions 43
Section IV Medical Office Assistant/ Manager Careers
OfficeStaff 49 Frequently Asked Questions 51

SECTION I: OVERVIEW Time for a New Career?

In talking to the many people who contact us each month interested in career training, we are hearing grave concerns about the economy, finances, mortgages, and job losses. Many are feeling a need to change careers because of massive lay-offs and job losses in their chosen professions.

Two major areas that seldom encounter recession and are not overly affected by economic problems are the medical and the legal field. No matter what else is happening in the world, people still get sick or hurt, and require health care. The same is true to some extent in matters of law. People just keep suing each other for a variety of reasons. The government keeps on adding new regulations that require legal interpretation and support.

If you are concerned about the stability of your job, then it would be wise to consider training for a career in the medical or legal field. Medical transcriptionists, medical coders and billers, paralegals, and legal transcriptionists are needed everywhere and as the population increases and ages, the expanded need for more professionals follows. Pick up your local newspaper and read the classified ads. You’ll see what we mean. The best news is that these careers may be launched from home and managed as your time allows, even to include starting your own business. Does it make sense to start a business in a weak economy? Yes, it does and this is a basic key that will stimulate and correct a failing economy. It’s small business that makes the economy in this country strong. Starting a medical or legal business at home may just be the catalyst that takes you from worry to financial security and abundance. The choice is yours. Either a job or a business works!!

Recession and Healthcare Jobs

According to Tom Barry of the Atlanta Business Chronicle the healthcare industry is less affected by recession. He quotes the University of Georgia’s Economic Outlook 2002, stating "Health services typically are viewed as necessities, which consumers are very reluctant to forgo or even postpone, even during hard times," due to the fact that people need healthcare and they hesitate to cut back on that even when things are not good, therefore, jobs in healthcare are for the most part stable through recessions. This does not mean, however, that the healthcare industry will not feel a recession to some degree. Bringing on extra staff or starting additional projects like new wings of a hospital, wage freezes, or extra employee benefit plans may be things that would be affected during a recession. Hospitals or doctors’ offices may be inclined to work with the least amount of staff possible, but there will continue to be a need for qualified healthcare and support personnel in both the good and bad economic times.

It is always a wise idea for an individual to think ahead and have a plan in place should a job loss occur for any reason. Gaining new and additional skills especially during a recession is a smart idea. A medical transcriptionist would be wise to cross train into medical coding or billing. A medical coder or biller would be smart to obtain training in medical transcription. The more varied skill sets one has to fall back on, the less chance of floundering during an unexpected job loss. Additionally, enhancing your skills is a smart idea in case you ever want to launch out on your own and start your own business. If you can transcribe the medical record, then code it, then bill it, you have the capacity to triple your income. Many people today find themselves in jobs that are not what they have their college degree in. Last week, I read a post on a message board from a woman who had just completed her master’s degree in counseling and has been unable to find a job in her field. It was suggested she begin looking for work using her degree in another capacity like the human services field for now. In my opinion, even more important than having money in the bank during a recession is having a large repertoire of employable job skills.

Three Tips to Optimize Online Learning

With the advent of online learning, it is prudent for the adult learner to understand how to optimize their online learning experience. Many times adults find “reading” from the computer to be different than holding a book in their hands to read. However, by following a few tips to optimize your learning, it will be easy to take advantage of the online learning experience.

Tip #1: Go at your own pace! You don’t have to keep up with a class that is moving too fast for you or wait for a class that is moving too slow. So, when you find that you understand a chapter, move forward onto the next. Conversely, if you find that you just did not quite understand a particular chapter or unit, redo it. Take your time. This is a huge advantage of self-paced online learning opportunities.

Tip #2: Takes notes! Since many online programs do not provide hard copy materials, you will want to have a notebook handy and take notes on important key points. This is just like taking notes during an in-person class lecture. Additionally, typing your notes into a more organized form using word processing software is a great way to organize them, and to assist in memorizing the information.

Tip #3: Redo and Print Quizzes! Many online courses and web-based programs have a print feature. You don’t want to print the whole course or you’d quickly run out of paper and printer ink, but printing quizzes is a great way to supplement your notes and have a “hard copy” to study from. Also, the great thing about online self-paced study is that you can go back and redo quizzes. Do them until you are scoring high and understand the material completely.

The adult learner going back to school to learn will find online learning different than traditional learning because it is self-paced without the constraints of a classroom full of people. Additionally online learning is different because much of the material you will read and study online, and the interaction you will have with your instructor will be limited to E-Mail questions. However, taking advantage of the tips in this article will ensure both your success and enjoyment.

Tips for Learning Medical Terminology

Learning medical terminology can be as frustrating and fun as learning a foreign language. Usually the way medical terminology is taught is that one first learns prefixes, suffixes, and root words, then one goes on to learn a myriad of medical terms. It can be overwhelming to take in all of this new information, and most medical terminology courses are relatively short in duration, so one must learn quickly.

The key to learning medical terminology is memorization. There is just no softer or easier way. Of course, after your learn your prefixes, suffixes, and root words, it is easier to figure out medical words you’ve never heard before. Some shudder at the word “memorize.” However, memorization can be interesting and fun. There are many different techniques one can use to memorize.

A simple way to memorize medical terminology is to buy a pre-made flash card set. There are many sets consisting of 1,000 cards for under $15. One method of working with the cards that is helpful is to rubber them in groups of 20 and work with 20 at a time. The key to any study session is to review your last set of 20 cards, then review all your previous cards, and then set out to learn your next 20 cards. Quiz yourself and ask a friend to quiz you on your card sets. Review and quiz until you are getting them 100% correct every time. Then, it’s time to learn a new set of 20 cards. Some people like to make their own flash cards using 3x5 cards. This process is helpful because you also learn by writing. You write the word on one side, and the meaning on the reverse side.

Another simple technique used to memorize is to divide your paper into 2 columns (where you can fold the page in half horizontally). You write or type the word in one column and the definition in the second column. Print your sheet and fold it in half, and then quiz yourself.

Many people who are kinesthetic learners (learn by touching and using their hands) will learn best by writing or typing the words and definitions over and over. Maybe printing their list, and using a highlighter pen to highlight the ones they get wrong, and to study those in more detail.

Learning medical terminology can be fun rather than frustrating if one is just a little creative in the learning process. Find a study buddy and quiz each other. Also, in your daily life think about the words you are learning and apply them in the real world. For example, when you go for a walk, you may think to yourself- what muscles am I using, what are the names of those muscles? Applying terminology to your real life assists you in having a better understanding of it and makes retention easier. Lastly, remember that practice makes perfect. The more you study, the faster you will learn.

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Self-Employment- Rules and Regulations

What is an employee? (W-2)
The usual definition for tax purposes is an individual hired on who is paid by the hour, week or month, with taxes (Medicare, Social Security, personal tax, [federal, state and local]) withheld by the employer and paid over to the appropriate entity. The income is reported on a W-2 form. A 1040 of whatever version is used to file taxes.

Statutory employment: (W-2)
Statutory employment is also reported on W-2 forms. They are typically outside employees or home workers. Social Security and Medicare are withheld from their pay. Statutory employees report their wages, income, and allowable expenses on Schedule C (self-employment form) and the net income is reported on Form 1040. Statutory employees are not liable for self-employment tax because their employers must treat them as employees for social security tax purposes.

Contractors and subcontractors: (1099)
These terms refer to people who are self-employed. They are responsible for their own taxes, including Social Security and Medicare. Their income is reported on Schedule C. The net after the income and expenses is the amount used to calculate the selfemployment tax. Some of these people receive a 1099 form for their work effort (typical for transcriptionists).

If you are in business for yourself, or carry on a trade or business as a sole proprietor or an independent contractor, you generally would consider yourself a self-employed individual. You are an independent contractor if the person for whom you perform services has only the right to control or direct the result of your work, not what will be done or how it will be done (this subject is fraught with interpretative arguments relating to home-based workers).

A good example of the controversy between those who employ contractors (and subcontractors) is found in the February 2008 issue of the Kiplinger Letter, "The IRS is after firms that is classifying workers as contractors. It is unveiling an electronic matching system to identify companies that issue 1099s with payments of at least $25,000 to five or more workers who do not have any other sources of earned income. That will trigger audits this year to determine if the contractors should be paid as employees.”
Given the trend toward utilizing independent contractors for provision of services, industry business owners and transcription service providers would be well advised to research and ensure compliance in this area. To learn more, visit:
www.kiplinger.com
www.irs.gov

If you decide to pursue self-employment or are growing your business to bring on employees or contractors it is important to you take the time to fully understand the legal requirements. You may wish to consult an accountant to assist you with this process (they are not as expensive as you might think and are well worth the peace of mind from knowing that you’re not exposing yourself to tax liabilities).

Tips and Requirements for Self employment:

Identification Numbers:
You must have a taxpayer identification number to operate a business. This is generally the social security number, or an individual taxpayer number. However if one has employees an Employer Identification Number is required (and is usually good to have anyway).

A Taxpayer Identification Number (TIN) is an identification number used by the Internal Revenue Service (IRS) in the administration of tax laws. It is issued either by the Social Security Administration (SSA) or by the IRS. A Social Security number (SSN) is issued by the SSA whereas all other TINs are issued by the IRS.

Social Security Number SSN
Employer Identification Number EIN
Individual Taxpayer Identification Number ITIN
A Individual Taxpayer Identification Number (ITIN) is a tax processing number issued by the Internal Revenue Service that always begins with the number 9 and has a 7 or 8 in the fourth digit, example 9XX-7X-XXXX.. These are issued to individuals who are required to have a U.S. taxpayer identification number but who do not have (and are not eligible to obtain) a Social Security Number (SSN) from the Social Security Administration (SSA).

How to Get an EIN number:
On-Line: The Internet EIN application is the preferred method for customers to apply for and obtain an EIN. Once the application is completed, the information is validated during the online session, and an EIN is issued immediately. The online application process is available for all entities whose principal business, office or agency, or legal residence (in the case of an individual), is located in the United States or U.S. Territories. The principal officer, general partner, grantor, owner etc. must have a valid Taxpayer Identification Number (Social Security Number, Employer Identification Number, or Individual Taxpayer Identification Number) in order to use the online application.

By phone: Taxpayers can obtain an EIN immediately by calling the Business & Specialty Tax Line at (800) 829-4933. The hours of operation are 7:00 a.m. - 10:00 p.m. local time, Monday through Friday. An assistor takes the information, assigns the EIN, and provides the number to an authorized individual over the telephone.

Filing Requirements for the Self-Employed:
As a self-employed individual, you may be responsible for completing multiple tax forms, depending on your type of business. Self-employed individuals, sole-proprietors, independent contractors and persons who have net earnings of $400 or more are required to pay self-employment tax by filing Schedule SE (self-employment) attached to their Form 1040.
As a self-employed individual (someone who owns an unincorporated business) or an independent contractor, you are required to report income and expenses on a Schedule C. Your net profit may be subject to SE tax. You must file a completed Schedule SE attached to your Form 1040, U.S. Individual Income Tax Return.

As a member of a partnership that carries on a trade or business, or as a member of a Limited Liability Company (LLC) that chooses to be treated as a partnership, your distributive share of its income or loss from that trade or business is included in your net earnings from self-employment. These entities must report the business income and expenses on Form 1065, U.S. Return of Partnership Income, along with a Schedule K1 reporting each partner's net income or loss. You must file a completed Schedule SE attached to your Form 1040, U.S. Individual Income Tax Return.

Operating a Business

Learn about the various responsibilities associated with operating your own business. You will find many topics, such as: types of business taxes that may apply, how to structure retirement plans for your employees, deducting the cost of running your business, and much more at the IRS website (and your state government website).

What Expenses can be Deducted?

Business expenses are the cost of carrying on a trade or business. These expenses are usually deductible if the business is operated to make a profit. To be deductible, a business expense must be both ordinary and necessary. An ordinary expense is one that is common and accepted in trade or business. A necessary expense is one that is helpful and appropriate for your trade or business. An expense does not have to be indispensable to be considered necessary.

It is important to separate business expenses from the following expenses:

 

Cost of Goods Sold includes:

 

Capital Expenses

 

Certain Personal Expenses

If your business manufactures products or purchases them for resale, you generally must value inventory at the beginning and end of each tax year to determine your cost of goods sold. Some of your expenses may be included in figuring the cost of goods sold. Cost of goods sold is deducted from your gross receipts to figure your gross profit for the year. If you include an expense in the cost of goods sold, you cannot deduct it again as a business expense.

The following are types of expenses that go into figuring the cost of goods sold:

 

Cost of Goods Sold Expenses:

 

Cost of product or raw materials, including freight Storage

 

Direct labor costs (including contributions to pensions or annuity plans) for workers who produce the products

Factory overhead (if you do it at home, that’s your factory) Under the uniform capitalization rules, you must capitalize the direct costs and part of the indirect costs for certain production or resale activities. Indirect costs include rent, interest, taxes, storage, purchasing, processing, repackaging, handling, and administrative costs. This rule does not apply to personal property you acquire for resale if your average annual gross receipts (or those of your predecessor) for the preceding 3 tax years are not more than $10 million.

Capital Expenses: You must capitalize, rather than deduct, some costs. These costs are a part of your investment in your business and are called capital expenses. Capital expenses are considered assets in your business. There are, in general, three types of costs you capitalize.

Capitalized Assets:

· Business start-up cost (filing fees, cost to organize your business entity, etc.) · Business assets (you can amortize [depreciate] start up costs). · Improvements

Personal versus Business Expenses:

Generally, you cannot deduct personal, living, or family expenses. However, if you have an expense for something that is used partly for business and partly for personal purposes, divide the total cost between the business and personal parts. You can deduct the business part. For example, if you borrow money and use 70% of it for business and the other 30% for a family vacation, you can deduct 70% of the interest as a business expense. The remaining 30% is personal interest and is not deductible.

Business Use of Your Home:

If you use part of your home for business, you may be able to deduct expenses for the business use of your home. These expenses may include mortgage interest, insurance, utilities, repairs, and depreciation.

Business Use of Your Car:

If you use your car in your business, you can deduct car expenses. If you use your car for both business and personal purposes, you must divide your expenses based on actual mileage.
Other Types of Business Expenses:

· Employees' Pay - the pay you give your employees for the services they perform for your business.
· Retirement Plans - Retirement plans are savings plans that offer you tax advantages to set aside money for your own, and your employees', retirement.
· Rent Expense - Rent is any amount you pay for the use of property you do not own. In general, you can deduct rent as an expense only if the rent is for property you use in your trade or business. If you have or will receive equity in or title to the property, the rent is not deductible.
· Interest - Business interest expense is an amount charged for the use of money you borrowed for business activities (don’t forget credit cards).
· Taxes - You can deduct various federal, state, local, and foreign taxes directly attributable to your trade or business as business expenses.
· Insurance - Generally, you can deduct the ordinary and necessary cost of insurance as a business expense, if it is for your trade, business, or profession.
· Equipment (some must be amortized)
· Supplies
· Telephone and Internet services

As you can see, it is important to be informed about how to conduct your business and, if pertinent, how to contract for work from others.

SECTION II: MEDICAL TRANSCRIPTION CAREERS
What Does a Medical Transcriptionist Do?

Medical Transcriptionists type doctors dictation in order to create the legal document called the patient medical record. Medical transcriptionists must understand medical terminology across a variety of medical specialties. Additionally, medical transcriptionists must have excellent English Grammar skills and enjoy sitting at a computer for long periods of time typing.

Specifically, the medical transcriptionist (MT) listens to the audio dictation of a doctor, and then transcribes that information into a medical report understanding how to format the reports, what headings to use, when and when not to use abbreviations, are all a part of the skill set to be an MT.

Medical Transcriptionists typically work at home; however, some may work in a hospital transcription department. Work is downloaded from the doctor’s (or MT service) computer (server) as a WAV file and then transcribed using a foot pedal and WAV player software. Then, the transcribed work is usually sent back to the doctor via a secure method such as file transfer protocol (FTP). FTP software is easy to find on the Internet for free and is not difficult to figure out how to use.

Medical transcriptionists may work either full-time or part-time. It is a very flexible career. Some company’s allow you to download your work every morning and then transcribe it whenever you want to as long as you have it back to the company within their turnaround time (TAT) which is usually 24 hours.

The pros of this career choice are that one can work at home, which saves on expenses such as childcare, commuting, and lunches out. Also, a mother can be home with their children. The money is pretty good at $18 to $20 an hour (more detail on how MTs are paid in another chapter), and the flexibility of being able to work a few hours in the morning, a few in the afternoon, and some at night offer MTs a very satisfying lifestyle. MT is an exciting career that will challenge you. You will be part of the healthcare team. Additionally, training time and expense is comparatively short compared to other careers that would net the same income amounts. The cons of this career choice are that one must become good at it to make money. An MT must be a fast AND accurate typist. Production typing in front of a computer for long periods is not for everyone. MT is very detail oriented, and good spelling and Grammar are a must. Some have concerns that some of the MT work has gone overseas or that technology is phasing out the MT. This is just no so. Work is going overseas but there is so much work that it is not difficult for a well trained MT to find work. Technology has changed the field some, and some MT work is now doing editing for voice recognition, but the Occupational Outlook Handbook put out by the government states that the field is expected to grow through the year of 2016.

Money Money Money

00003.jpgMost people considering MT as a career choice quickly want to know the bottom line- how much can I make? Let us take a look at how MTs are paid.

 

MTs are paid on a production basis. Many MTs are paid by the line and some by the word. Let’s look at some figures to understand how MTs are paid:

Pay per # of lines Pay per day Pay per
line typed per day week
.08 800 $64.00 $320
.08 1200 $96.00 $480
.09 1200 $108.00 $540

The above chart gives the going rates for working for an MT service. These are very

The above chart gives the going rates for working for an MT service. These are very 1200 lines in a day. In the beginning, a new MT takes about 4 hours to type 1 hour of dictation. How many lines are in an hour of dictation is hard to tell because it depends how fast the doctor is speaking. Traditionally speaking, an average MT can type 200 lines per hour. A fast MT can type 300-400 lines per hour using productivity tools like word expander software, spellcheckers, macros, templates, etc. So, let’s take the 200 lines per hour as our base, so 1200 lines can be typed in about 6 hours. A faster MT may take 5 hours to type that amount. Many MTs are able to type 1500 lines in a day and if you figure that they are making about 8.5 cents per line that is $127.50 per DAY. Now, you will not be able to type this much or this fast when you first start out. Most new MTs type about 800 lines in 5 ½ to 8 hours. This is because you have to look up and research a lot of terminology. After you get used to the account you are on, and the doctors that you transcribe for, you will pick up speed quickly.
The name of the game with MT is to have a solid educational foundation which to build on. As you, gain speed, you gain income. Because production typing can be stressful, many MTs goal is to make full-time money working part-time hours. If you can get your speed up to 200 lines per hour (and that is EXTREMELY do-able) and you work 5 hours a day at .09 cents a line, you will earn $90.00. If you can raise your speed to just 225 lines per hour, then you’d make $101.25 per day for just 5 hours worth of work.

If you decide to get your own accounts, then you cut out the middle man- the MT Service- your income goes up by a lot. Let us take a look.

Pay per line # Lines per day Pay per day Pay per week .12 800 $96 $480
.12 1200 $144 $720
.13 800 $104 $520
.13 1200 $156 $780

The above figures in the chart are not inflated, and are in fact lower than what is currently happening in the industry right now. The money above looks pretty good, but it would irresponsible not to mention that having your own accounts is also enduring some headaches as well. You would need to have someone cover you, if you are sick, on vacation, etc. If a report needed to be typed immediately, you’d have to stop whatever you were doing and type it. Again though, keep in mind that an average MT can type 800 lines in about 4 hours, and 1200 lines in about 6 hours. This puts a whole new spin on the above figures because you will clearly see that you are working parttime making an extremely good income. Have you thought about what you’ll do with all that FREE time? Spend more time with your kids, the family dog, grab a nap? Sounds nice, doesn’t it? Plus, you can do this work in your pajamas if you choose to J.

Skills Needed to Become

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