

The Friction List
Feeling adventurous? Time to make another list!
In this exercise, you’ll make a list of all the friction points in your business, and how you are currently trying to address them.
The idea here is to stay open to the idea that there might be even more effective ways to handle your business challenges than the solutions you’re already considering.
On the next page, we’ve provided some examples of common business challenges, along with the solutions we ended up implementing for our own clients. These may or may not apply exactly to your specific situation, but you can see that there’s usually more than one way to solve a given problem.
At the back of this book, you’ll find a blank Worksheet: My Friction Points worksheet that you can fill out with your own specific challenges and the solutions you think you need. Then, show the list to your partner, your coach, or your friendly neighbourhood Admin Slayer, to get some insight into alternative solutions.
Friction Points: Examples