Contents
Encourage Employee Accountability
Aristotle’s Three Modes of Persuasion
Essential Elements of Communication
Conflict Resolution Do’s and Don’ts of Resolving Conflict
Constructive and Harmful Criticism
Seven C’s of Effective Communication
The Principle of Least Effort: Zipf’s Law
Power of Minimization, Less is More
The Engagement Process from Satisfaction to Dissatisfaction
The Value of Thanking Employees
Part 5
Leadership & Management
Biggest Mistakes New Managers Make & How to Avoid Them
Characteristics of a Good Manager
Characteristics of a Successful Mentor
Deming’s 14 Points of Management
Effective Management Requires Good Metrics
How You Handle Bad Decisions Defines You
Leadership Quotes for Performance
Marcus Aurelius 10 Rules for Being an Exceptional Leader
Mistakes Managers Make Managing People
Napoleon Hill’s, 11 Leadership Lessons from The Law of Success
The Leadership Style of Jesus Christ
Top Leadership Qualities/Skills That Make Good Leaders
Why You Should Hire Employees with Emotional Intelligence
You Can’t Manage What You Don’t Know
Part 6
Thinking and Problem Solving
13 Elements of a Great Strategy
Accurate Thinking & Problem Solving
Biblical Principles in Making Decisions
Every Problem Has a Limited Life Span
It’s Got to be Somewhere, So Keep Looking
Questions to Ask Before Any Changes
Sometimes Doing Nothing Is The Best Advice
Part 7
Time Honored Virtues & Personal Development for Leaders
We Didn’t Do Anything Today, We’ll Have to Give Them Hell Tomorrow