The G20 Financial Inclusion Indicators suggest that financial inclusion should be measured in three dimensions: (i) Access to financial services, (ii) Usage of financial services and (iii) Quality of products and service delivery. To form a comprehensive view, the G20 Financial Inclusion indicators include both supply-side and demand-side data. In addition, they provide further insight into access and usage aspects by including indicators on emerging branchless delivery channels such as mobile...
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