ACKNOWLEDGEMENT
To begin with, I would like to thank the God Almighty, my parents and my friend Amit, who introduced me to the idea of writing this book.
I would like to thank my wife Prabha for helping me with the editing of this book and my children for standing beside me throughout my career and writing this book.
I would like to express my gratitude to Mr. Nick Henderson Group Training & Development Director, for writing the foreword for this book and my colleague Shuchita Udhas for her support in editing this book.
I would also like to express my sincere gratitude to all the people who saw me through this book; to all those who provided support, talked things over, read, wrote, offered comments, allowed me to quote their remarks and assisted in the editing, proofreading and design.
I also want to beg forgiveness of all those who supported me over the course of the years and whose names I have failed to mention.”