nova smith Profile

As someone who handles corporate travel for a multinational firm based in downtown Chicago, I’ve worked with several international airlines. Etihad Airways Office in Chicago stands out, particularly their Chicago office team. I first visited their office six months ago when our company needed to coordinate a last-minute executive trip to the Middle East. We were flying business class, and had very specific requirements regarding stopovers, meeting schedules, and luggage handling. The agent at the office was not only knowledgeable about premium-class travel policies but also helped us with multiple special requests, including dietary needs and Wi-Fi availability on certain aircraft. Since then, Etihad has become our preferred airline for travel to the Gulf region and Asia. The office staff is consistently professional and courteous. They take the time to follow up on bookings and ensure our travelers have all the documentation needed, which is a big deal for frequent business flyers. What I also like is that they offer personalized service. You’re not bouncing between call centers or trying to explain your issue over and over again. The staff at the Chicago office remember our preferences and are proactive in suggesting better routing or upgrades when they become available. Highly recommended for anyone managing corporate or executive-level travel. It’s rare to find such reliable service these days.