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Graeme Knowles / Author


About me
Graeme Knowles is a Principal Teaching Fellow at The University of Warwick. He has worked in Quality Management and Process Improvement for over 20 years in both senior industrial and academic roles, and is a qualified Six Sigma Black Belt.
Books I've Written

Managing Quality in The 21st Century

This study guide is designed to give a coherent view of the underlying principles quality management, and how these relate to practical application. The tools and techniques which support the...

Six Sigma

Six Sigma is one of the most important developments in the field of business improvement. It is also one of the most over-hyped and misunderstood initiatives, leading to confusion and controversy...

Quality Management

Quality Management thinking has influenced a revolution in the way organizations are managed over the past few decades. Ideas such as customer focus, ethical management, continuous improvement, Six...

Profit From Six Sigma

Six Sigma has become perhaps the defining management initiative of the past 10 years, and many books and papers describe the basic approach and the associated tools. This book picks up where they...

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