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I'm having issues with my eReader; can you help?
Unfortunately, apart from the answers that are already listed on this page we cannot provide assistance with Kindles, Nook,Kobo, other eReaders or mobile devices. Our dedicated service team is well versed in our services and products, but may not be with other companies' devices. For assistance with your Kindle or other eReader please contact the manufacturer or try the MobiPocket Forums here.
Yes, this answered my question.