More General Tips
An e-mail attachment is a file attached to an e-mail message. You can attach almost any type
of file, including a text document, a spreadsheet, a sound, or an image, to an e-mail. (NOTE:
When you send a large file to someone, it may take him or her a long time to download the
message if he or she has a slow connection to the Internet.)
Write subject lines that describe the main theme of your message and then stick to that theme
Be careful with sarcasm and humor. E-mail lacks the tonality and subtleties of face-to-face
communication, so it is easy for someone to interpret your well-meaning joke as an insult.
Don’t use capital letters. People will think you are shouting.
Remember that an e-mail message is a written record and proof of your words. When you
send an e-mail to someone, that person could forward the e-mail to someone else. If you
want to better ensure your words will not come back to haunt you, don’t send an e-mail you
are uneasy about.
Just like abbreviations used elsewhere, these are shortened forms of commonly used
phrases. Some of the more popular ones include the following:
• LOL— Laughing out loud
• ROTFL—Rolling on the floor laughing
• IMHO—In my humble opinion
• FYI —For your information
• FWIW—For what it’s worth
• BTW—By the way
Before installing the latest E-mail or browser software, scan for viruses. Then, run your disk
defragmenter, which efficiently organizes and rewrites the scattered parts of a file into
adjacent sectors on a disk (within the hard drive) so it can store a maximum amount of
information. If any portion of your E-mail program is installed on a bad sector, it won’t run.
Send yourself E-mail. You’ll quickly discover whether or not your E-mail program works, and
it’s always nice to get E-mail from someone not trying to sell you something.
Spam marketers will often send blanket e-mails hoping people will send responses
asking them to stop. This lets the marketer know they have a valid e-mail address,
which they can sell to other companies or use for their own purposes.
Sometimes when an e-mail message arrives, it looks like alphabet soup. If you look closely,
you may recognize some of the text—or then again, you may not.
This situation often occurs when you receive e-mail that was sent in a certain format that your
mail client can’t read. HTML-compatible mail readers are programs that can read and display
e-mail sent in Hypertext Markup Language, the code used to display information on the Web.
Increasingly, e-mail programs also can read HTML, which means that messages can display
more than plain text; they can include graphics, multimedia elements, colored text, and more.
But if your e-mail program is a text-only program, or an older version of some of the more
popular e-mail readers, you may not be able to read HTML files in your mail client, and
instead of seeing this enhanced information, you’ll see just the code.
To eliminate this problem, the best approach is to contact the sender and ask him or her to
send the message as text-only.