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The Crazy Helpdesk by Tanja Peikert

The Crazy HelpDesk

for my users ;-)

‘Licence Agreement’

 The writer of this manual has worked in many Helpdesks, has answered

calls from many thousands of users, had dozens of colleagues, has worked as

and with Email Administrators, Webmasters, Programmers, Teachers, Support

Staff. Hence any resemblance with existing persons is a pure and well meant

coincidence, as only kind things can be said about them. 

- 3 -

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