What does a manager really do? What is a manager supposed to do? What is the difference between a manager and a leader? <br /> This book outlines the challenging role of the manager. The main topics such as planning, organizing, leading and controlling are covered, as well as issues such as competitive advantage, team structure, motivating, trust and flowcharting. <br /> Management can be different in the not-for-profit area, therefore each section concludes with a comment about this sector. <br /> This book includes a case woven through the chapters and questions at the end of each section.