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How to Think Like a Knowledge Worker

HOW TO THINK LIKE A KNOWLEDGE WORKER
A guide to the mindset needed to perform
competent knowledge work
William Patterson Sheridan
Advisor on Knowledge Management
Informetrica Limited
Ottawa, Ontario, Canada
The United Nations Public Administration Network
Two UN Plaza, Room DC2-1756
New York, NY 10017, USA
Printed and bound in Ottawa, Canada
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