[9] Twenty issues you must consider
When choosing a Forex broker or platform, there are many different
considerations to think about, and a lot of questions to ask each of them.
Those raised in this chapter are presented as a guide you should use in your
search for the right broker or platform for you. Please note that some of the
answers below refer to the terms offered by the Easy-Forex™ Trading Platform.
We believe that a skilled and well informed trader is a better trader, for
both the trading platforms and the individual traders.
Personal account management
Is anybody there? Are there real people behind the phone (or the e-mail
box)? Do I have a one-on-one relationship with an individual who knows my
account and is able to provide continuity of service online?
Expert Easy-Forex™ team members are available to you at all times, anytime. Moreover, you have your own Account Service Manager working closely with
you, while dealing room services are offered to you by expert Forex dealers.
You may speak with us by phone, by e-mail, or over the advanced online CHAT
system that we operate. Depending on your location, you can also visit an
Easy-Forex™ regional office to meet in person. Yes, it's internet, but we are
real, and we take it personally.
Live training and one-on-one help
Do they offer professional assistance and tools?
Easy-Forex™ offers background information for the Forex market, a Guided- Tour, seminars, one-on-one training, CHAT, telephone support, as well as
other assistance tools, including technical support. You are never left alone to
trade without help, whenever you want it. Moreover, your personal Account
Service Manager will guide you live on your first trading steps, to help you get
acquainted with the Easy-Forex™ system, and will answer all of your technical
questions.
Guaranteed Rates and Stop-Loss
Is it “around” or “near” the rate I set, or exactly on it?
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