Workplace investigations are often poorly executed. If you carry out a poor investigation, it’s likely that the result of the discipline process will be equally poor – and that can lead to employment tribunal claims. When problems arise, employers must investigate and determine, as far as is reasonably possible, what really happened. This book shows you how to get it right.
Teambuilding means shaping your people into a productive force. Seen in another way, it's what you get when Brazilians play football, the Berlin Philharmonic plays Beethoven, or your kids give their all in the school’s nativity play. If you are looking for this team effectiveness, this is the right eBook for you.
This book provides its readers with a structured approach to telesales, from preparation to closing the sale. It describes each step, and provides information regarding the transition from one step to the next. The information contained in this book is meant to help sales professionals achieve better results over the telephone, whether they use this channel exclusively for sales, or just as a...
Whether you are giving a presentation to an important client, trying to win business from a valued customer, selling an idea to your board of senior executives, or making a farewell speech to a retiring colleague, this “A to Z…” will help you come across as someone who is knowledgeable, skilled, and enthusiastic. Take a look!
This book is the first of seven books which introduces the basic principles of accounting. It introduces accounting, the fundamental accounting equation, and four core financial statements. Students will learn the basics of accounting, such as debits and credits, the journal, and trial balance, income measurement, revenue and expense recognition, and the reporting cycle. With a foundation in...
In this collection, you’ll find around 500 quotes on the theme of Communications. They range from quotes by Lao Tzu in around 500 BC and Cicero in 100 BC to Henry Ford and Walt Disney in the 20th century. You will discover that some of the oldest quotes are some of the most relevant today... Have a look!
In this collection, you’ll find around 500 quotes on the theme of Leadership. They range from quotes by Confucius in around 500 BC and the I Ching in 1000 BC to Burt Reynolds and Paul McCartney in the 20th century. Some of the oldest quotes will surprise you with their relevance to some of today’s methods of leadership... have a look!
In this collection, you’ll find around 500 quotes on the theme of Personal Effectiveness. They range from quotes by Aristotle in 300 BC and Epictetus in 100 BC to Goldie Hawn and Mariah Carey in the 20th century. You’ll be astonished at how some of the oldest quotes seem to have been written with today’s audience in mind... Have a look!
This book evaluates the development of Modern Portfolio Theory (MPT) based on the Sharpe CAPM and Ross four-factor APT, underpinned by Modigliani and Miller’s “law of one price”. Today anybody with appropriate software and a reasonable financial education can model risky investment portfolios. But one lesson from the 2007 banking and 2010 euro crises is that computer driven models can be...