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Dealing with Conflict and Complaints

Dealing with Conflict and Complaints

MTD Training | Business Textbooks
Rating:     Rated: 2 times
Format: PDF
Published: Jan 2012
Downloads: 600
Pages: N/A

Not many people like to deal with conflict, do you?
Perhaps it’s the difference of opinion or if someone is getting aggressive towards you, but it’s not a pleasant experience.
In this textbook you’ll learn the key skills and the techniques to handle conflict and complaints in...

Presenting an Effective Message

Presenting an Effective Message

MTD Training | Business Textbooks
Rating:     Rated: 3 times
Format: PDF
Published: Jan 2012
Downloads: 132
Pages: N/A

In this textbook you’ll understand how to make a great impression, what processes your listeners are going through to make sense of your messages, and know how the other person interprets your message to help you communicate most effectively. You’ll learn all about building rapport, how to...


Motivation Skills

Motivation Skills

MTD Training | Business Textbooks
Rating:     Rated: 2 times
Format: PDF
Published: Jan 2012
Downloads: 424
Pages: N/A

So just what is motivation? Just how can you motivate yourself and others? In this textbook we’ll cover the main motivational theories and what they mean in the real world. You’ll learn what it takes to be self motivated and how you can use different techniques and strategies to motivate...

Perfect Presentations

Perfect Presentations

Time to Market, Andrew Ivey | Business Textbooks
Rating:     Rated: 2 times
Format: PDF
Published: Jan 2012
Downloads: 210
Pages: N/A

Mastering the art of presentation is not easy. True. Good presenters are natural presenters. Not true. This guide to mastering the art of presentation proves this point. Everyone can present with flair, style and success. Everyone can be effective.
This book reveals the fundamentals of good...

Enterprise Risk Management

Enterprise Risk Management

Prof. Dr. Olaf Passenheim | Business Textbooks
Rating:     Rated: 1 times
Format: PDF
Published: Jan 2012
Downloads: 312
Pages: N/A

Enterprise Risk Management (ERM) is as an enterprise-wide, integrated (holistic) approach to corporate management. The aim is to increase corporate value by systematic risks responding and securing the company's goals against disruptive events. The essential distinction compared to traditional...


Corporate Finance: Part I

Corporate Finance: Part I

| Business Textbooks
Rating:     Rated: 2 times
Format: PDF
Published: Jan 2012
Downloads: 390
Pages: N/A

Corporate Finance: Part I is one of the great eBooks available to download from our website. There are more than 500 Textbooks, Business Books & Travel Guides in our book collection.

Corporate Finance: Part II

Corporate Finance: Part II

| Business Textbooks
Rating:     Rated: 1 times
Format: PDF
Published: Jan 2012
Downloads: 230
Pages: N/A

Corporate Finance: Part II is one of the great eBooks available to download from our website. There are more than 500 Textbooks, Business Books & Travel Guides in our book collection.

International Financial Reporting

International Financial Reporting

Marco Mongiello | Business Textbooks
Rating:     Rated: 2 times
Format: PDF
Published: Jan 2012
Downloads: 273
Pages: N/A

How to read an annual report under the ’International Financial Reporting Standards’ (IFRS) provisions? Marco Mongiello (Imperial College Business School) explains the informational value of an annual report under the IFRS. Topics as the balance sheet, income statement, cash flow statement...


Finance for Non-Financial Managers

Finance for Non-Financial Managers

MTD Training | Business Textbooks
Rating:     Rated: 4 times
Format: PDF
Published: Jan 2012
Downloads: 664
Pages: N/A

Today’s managers need to be more commercially aware more so than ever before. Even if they do not have to manage budgets or finances themselves as part of their role they still need to understand about the financials of a company, what it all means and the impact of their actions on the bottom...

How To Sack Employees

How To Sack Employees

Russell HR Consulting | Business Textbooks
Rating:     Rated: 2 times
Format: PDF
Published: Jan 2012
Downloads: 83
Pages: N/A

If you manage employees, from time to time discipline and dismissal will be an inevitable part of your work. Employers are under a duty to follow their procedures, make a decision that is sensible and proportionate on the facts and take all mitigating circumstances into account. Applications to...

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